Returns & Exchanges
We want you to feel the full benefits of our premium colostrum, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for a full refund. Please note that for safety and hygiene reasons, all returned items must be in their original, unopened packaging.
Return Process
- 1.Initiate Your Request
Contact our support team at hello@cowboycolostrum.com with your order number and the reason for your return within 30 days of delivery.
- 2.Receive Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate shipping address for our warehouse.
- 3.Package and Ship
Carefully pack your unopened product and include the RMA number inside the box; please note that customers are responsible for return shipping costs.
- 4.Refund Processing
After our team inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
